Privacy Policy

Last updated: January 2026

Renew Holdings (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website renewholdings.co.za.

1. Information We Collect

We may collect the following types of information:

• Contact Form Data: When you submit our contact form, we collect your name, email address, phone number, company name, and message content.
• Analytics Data: We use Google Analytics to collect anonymous information about how visitors use our website, including pages visited, time spent on site, and general location (country/city level).
• Cookies: We use essential cookies and analytics cookies to improve your experience. See our Cookie Policy section below.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested information
• Improve our website and services based on usage patterns
• Send you relevant communications (only if you've opted in)
• Comply with legal obligations

3. Legal Basis (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), we process your personal information based on:

• Consent: When you submit a contact form or accept cookies
• Legitimate Interest: To improve our services and respond to enquiries
• Legal Obligation: When required by law

4. Data Sharing

We do not sell your personal information. We may share data with:

• Google Analytics: For website analytics (anonymized data)
• Service Providers: Who assist in operating our website and business
• Legal Requirements: If required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

To exercise these rights, contact us at info@renewholdings.co.za

7. Cookie Policy

Our website uses the following cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies (Google Analytics): Help us understand how visitors use our site. These cookies collect anonymous information.

You can manage cookie preferences through your browser settings or by using our cookie consent banner.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@renewholdings.co.za
• Phone: 087-804-6993
• Address: Johannesburg, South Africa